If you wish to return your product you’d have to ship it to us within 7 days of receiving your order and bear the shipping charges. Please note that the piece must be unused, unwashed, and free of any odor. Once we receive your return parcel, the piece is put through a quality check Rangrezza reserves the right to deny a return/exchange if the piece does not pass the quality check.
We process refunds in the form of store credit. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a store credit or exchange.
For Cancellations please contact us via the ‘Contact Us’ page.
ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED.
PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS.
Cancellation is only possible if the products have not been shipped. You can opt for a store credit or another product. Once shipped, cancellation requests are not valid.
